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Stripe Integration Overview

Stripe is a payment provider which is fully PCI* compliant with the flexibility to cater for all your payment needs. Stripe payments are currently only available in Australia, Hong Kong, Japan, Malaysia, New Zealand, Singapore. 

The standard stripe transaction charges are applied per country as per the below-mentioned fees, for each transaction. 

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Australia

For domestic cards : 1.75% + 0.5% + AU$0.30

For international cards: 2.9% + 0.5% + AU$0.30

 

New Zealand
For all successful card charges: 2.9% + 0.5% + NZ$0.30

 

Singapore

For all successful card charges: 3.4% + 0.5% + S$0.5

 

Hong Kong

For all successful card charges: 3.4% + 0.5% + HK$2.35

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Japan

For all successful card charges: 3.6% + 0.5%

 

Malaysia

For all successful card charges: 3% + 0.5% + RM1.00

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Types of Payments

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Tokenization - Store card details without taking payment. The ‘token’ can then be charged in the event of a ‘no show’ 

 

Full Payments - Take full payment for one price point for promotions, such as Mothers Day, Easter Sunday...etc

 

Deposits - Automatically request deposits for large party bookings

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Take a tour of customer journey here from our DEMO diary, make a reservation for a Wine Dinner with a required promotion and pre-payment setup, on Friday 29th July at 6:30 pm. If you wish to make a test booking, please enter a test credit card number to make a test purchase. 

Please refer to the stripe setup guide and ensure you have contacted support.tableplus@accorplus.com with your interest to enable the payments feature. They will need to adjust your account settings before proceeding with the following steps.
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Stripe setup 

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How to use payments in ResDiary

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Hotel guide to balancing payments through Stripe

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Diner landing page

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Refunds through the Stripe dashboard

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