ResDiary pre-orders for takeaway

The pre-order feature within ResDiary has been adapted to allow restaurants to also offer takeaway. This feature is available for all restaurants to use, as it does not require Stripe payments. You set up a promotion, with the additional step of adding a 'Menu'.

How does it work?

1. Customers will begin the process by making a booking on your Table Plus widget by selecting the promotion set up for Pre-Order. Customers can take a preview of the menu before selecting the promotion or making a reservation.

2. The customer is sent an email with a pre-order link via the Table Plus email template to make their choices and submit the order.

3. Once the customer submits their order, their booking is updated automatically.

Click on the below Book Now button to see the customer's view of the pre-order feature being used for takeaway orders, you can make a reservation. You will then receive an email with a link to place your order.

Book Now

How do you get set up?

Build You Online Order Menu

When building your menu you can create different styles - choose from, set menu, or a la carte.
Make sure you set your menus to bulk order only( you don’t need to know that Katie wants a burger and Dave wants fish and chips…).
Only use the cut-off time if you are taking advance orders.
More than one restaurant but using the same menu? You can create one menu and share the same menu across your restaurants.

To get started view our full user guides you may want to look at setting up your menu items and other items such as dietary markers or cooking modifiers.

Dietary & Modifiers

Menu Items

Create Menu

Promotion Loading

2. Set Up Promotions. Using promotions, set up the Pre-Order menu from the Menus tab for your online booking widget to send out pre-order menus to Takeaway ‘bookings’. View Promotion loading to load the promotion.

3. For Pre-Order as a takeaway. You might want to amend the text in these emails to suit your venue. The emails that are sent are Pre Order Required, Pre Order Required Reminder(optional), Pre Order Submitted.

Please contact the Table Plus Support team at support.tableplus@accorplus.com to update the email templates for your restaurant and any kind of assistance.